Archive for the ‘Uncategorized’ Category

New Shopping Cart for Gift Givers

Monday, August 13th, 2007

Hi Honeyfunders,

Last night we implemented a new Shopping Cart feature which allows your gift givers to select multiple items and pay for everything in one transaction. Their gifts will also now be together on one gift certificate.

We’ve also taken the opportunity to make the gift purchase and receiving processes smoother. For gift givers we’ve added instructions up front about how Honeyfund works and clarified some of the steps.

For you we’ve added instructions on the View Gifts page and improved the Payment Reminder process.

http://www.honeyfund.com/OurGifts

Let us know what you think — and what you’re hearing from your gift givers about this new process.

Sara & Josh

P.s. There was one bug in the implementation: If you added any items to your View Gifts page that you’d received outside Honeyfund they may show up lumped together as "multiple items." We’ll update this blog post when that’s resolved.

Error on Registry Pages

Tuesday, July 31st, 2007

Hi Honeyfunders,

We were fiddling in the database tonight trying to get a process to run correctly and it looks like we inadvertently caused an error with your registry pages. If you go to a couple’s registry you get some gobbled-ee-gook (sp?).

We’ll post an update here when it’s fixed.

-Sara

9 pm PDT Update: The registry pages are back up but your beautiful pictures aren’t there at the moment. We’re working on restoring them….

9:30 pm PDT Update: It’s all fixed! If you updated your picture today (Tuesday, July 31), you will see it’s been reverted to your old picture. So you will need to re-upload it. Sorry for the trouble.

Good News! PayPal Accounts Optional for Gift Givers

Thursday, July 26th, 2007

Good news! I was wrong about your guests having to create
an account to make credit card payments.
(It happens from time to time. :)

It sounded fishy to me so I contacted PayPal and there is a
setting to make creating an account optional. Some of you had it turned on and some turned off. I had been looking at a couple’s registry that had it turned off (which it probably is by default because PP can be sneaky!)

Here’s what you need to do:

Login to your PayPal account, click the My Accounts Tab > Profile > Website Payment Preferences (Or use this link to go directly to that page.)

Scroll down to where it says “PayPal Account Optional”

Make sure that is ON. This way your guests will NOT have to create a
PayPal account. They will have the option to but not be required.

Whew!

We’re still considering building our own payment system because that would just be easier for your guests than PayPal. We’d love to hear how important this is to you– would you be willing to pay a transaction fee that is 1-3% higher than PayPal’s transaction fee if we accepted credit cards on our site?

Best,
Sara

PayPal Payments Now Require PP Account

Wednesday, July 25th, 2007

Hey Honeyfunders,

We have a bit of unfortunate news…it looks like PayPal is now requiring your gift givers to login or create an account to make a credit card payment. Today I checked it out and here’s what I found out:

The credit card form is exactly the same except at the end your guests will have to enter and confirm a password which will create a PayPal account for them. If they already have a PayPal account they will be asked to login exactly as before.

We’d love to hear from you whether this affects your decision to take credit card payments via PayPal. We’re considering some other options like accepting credit card payments as other registries do, and using Google checkout (which also requires an account). Your thoughts?

Sara & Josh

Website e-mail glitch

Sunday, June 17th, 2007

Howdy Honeyfunders,

Last night we discovered an e-mail glitch that we’d like to tell you about. It appears that our hosting service caps the number of e-mails that can be sent from Honeyfund.com each hour, and since we’ve grown like gangbusters this wedding season we’ve been reaching the cap several times a day. This resulted in a handful of e-mails every day that never got sent.

So, we sent the backlog last night and are following up today with those of you who were negatively affected.

Fortunately there were only four e-mails from gift givers in that bunch. We’ve replied to them now explaining the delay.

We’ve also implemented a failsafe so that if there are leftover e-mails one hour, they are sent the next.

Aye yaye yaye, the wonderful world of technology. :)

We’re on MySpace

Thursday, June 14th, 2007

Yep, we finally got on MySpace thanks to Amanda who invited us — so check it out and make us your friend! awe :)