Honeyfund.com Blog

Hi Honeyfunders,

Great news! We’ve raised $50 for charity since we launched Honeyfund’s donation program in late February. This quarter Honeyfund will pass the $50 on to RAINN, the Rape and Incest National Network. This group has a 5-star rating from Charity Navigator. They operate the National Sexual Assault Hotline.

As a reminder, each quarter we total your donations to Honeyfund and donate 10% off the top to charity.

Thanks for helping Honeyfund make a positive difference for those less fortunate!

-Sara & Josh

Hi Honeyfunders,

The e-mail problem has been fixed, and e-mails are being sent out now.  The back log of e-mails should all be sent in a matter of a few hours.

Thanks for your patience with this problem.  We apologize for any inconvenience this has caused.

Best,
Sara & Josh

Hi Honeyfunders,

We have just been alerted to an e-mail delivery problem. Those of you who e-mailed us in the last week or tried to send e-mails to your guests may not have gotten any responses (because the e-mails were never sent!).

We are traveling (as luck always has it these things seem to happen when we’re traveling) but working on the problem tonight and getting home tomorrow. We’ll post updates here as we get more info.

Best,
Sara & Josh

We conducted two surveys recently, one to the general bridal public and one to Honeyfund users regarding some new features we’re developing. Today we drew winners at random from both respondent pools. We’re happy to announce the winners here:

• Alicia Demer
• Lyzz Caley

Congrats! You’ve each one a $100 Amazon Gift Card.

Thanks to everyone for their thoughtful feedback.

-Sara Margulis

Hi Honeyfunders,

I’ve had this idea for awhile and am happy to report it’s launching tonight! Introducing Honeyfund Check! A bi-monthly (or so) e-mail containing a juicey tidbit or tip to check one more thing off your wedding to-do list.

In the two years we’ve been working on Honeyfund we’ve learned a lot about the wedding industry and have come across some great resources that might be hard to find on your own. We’re going to share them with you in Honeyfund Check!

If you haven’t already signed up enter your e-mail address below. You’ll get your first tip instantly, and be entered to win (2) tickets to the LA Wedding Salon, a luxury wedding showcase happening later this month. Enjoy!

Hi Honeyfunders,

Well it appears we’ve fixed the service error. We never could reproduce the error but we could see it was happening by checking our logs. We tried a couple things last night and are happy to report today our logs show no "service error" pages displayed. So we think it’s been fixed! Thanks for your patience.

Sara & Josh

Hi there,

We are still working on the “Service Error” issue. We thought it was related to the photos on the page, so we tested that overnight by disabling the photos. Unfortunately the issue is still occuring intermittently.

We’ll have another update as soon as we know more. If your gift givers report a problem please ask them to try it on another computer as that seems to work.

Best,

Sara

10:30 pm PDT Update: The photos are back up now. We’ve implemented a system to pinpoint the issue. We’ll continue to post info here as we have it.

Hi Honeyfunders!

Letting you know about some page errors we’ve been having…

Apparently we’ve gotten too big for our britches! Our database is getting filled up and therefore working more slowly. This causes some pages to display “Honeyfund.com Service Error” because it can’t access the slow database.

Some of you are also getting the “Browser Requirements Page” even when you seem to have the correct browser and settings.

We’re going to be working on these issues tonight and hopefully all will be well by morning. We’ll post updates here.

Best,

Sara & Josh

9:00 pm PDT update: We’re temporarily disabling your beautiful couple photos so we can verify the "Service Error" problem. This should be a temporary fix.

Hi Honeyfunders,

Last night we implemented a new Shopping Cart feature which allows your gift givers to select multiple items and pay for everything in one transaction. Their gifts will also now be together on one gift certificate.

We’ve also taken the opportunity to make the gift purchase and receiving processes smoother. For gift givers we’ve added instructions up front about how Honeyfund works and clarified some of the steps.

For you we’ve added instructions on the View Gifts page and improved the Payment Reminder process.

http://www.honeyfund.com/OurGifts

Let us know what you think — and what you’re hearing from your gift givers about this new process.

Sara & Josh

P.s. There was one bug in the implementation: If you added any items to your View Gifts page that you’d received outside Honeyfund they may show up lumped together as "multiple items." We’ll update this blog post when that’s resolved.

Hi Honeyfunders,

We were fiddling in the database tonight trying to get a process to run correctly and it looks like we inadvertently caused an error with your registry pages. If you go to a couple’s registry you get some gobbled-ee-gook (sp?).

We’ll post an update here when it’s fixed.

-Sara

9 pm PDT Update: The registry pages are back up but your beautiful pictures aren’t there at the moment. We’re working on restoring them….

9:30 pm PDT Update: It’s all fixed! If you updated your picture today (Tuesday, July 31), you will see it’s been reverted to your old picture. So you will need to re-upload it. Sorry for the trouble.