Hi Honeyfunders,The e-mail problem has been fixed, and e-mails are being sent out now. The back log of e-mails should all be sent in a matter of a few hours.Thanks for your patience with this problem. We apologize for any inconvenience this has caused.Best,Sara & Josh
Hi Honeyfunders,
We just resolved a problem with our e-mail system. Since our hosting change, all of the e-mails that have been sent via Honeyfund have been logged but not sent. We just now sent along all of the e-mails from the last two days. That includes e-mails you’ve sent to us via the Contact Us page. Now that this problem is fixed, we’ll answer all those e-mails you sent to us. We think this is the last issue with our hosting switch. Thanks for your patience, and please let us know if you see anything else out of the ordinary.
Yay, we did it! Our hosting change is complete. We’re pretty tired but smiling because all the data from our old hosting is now living safely on our new hosting. You might still get an occasional “Server Not Found” message throughout the day Tuesday while the Internet propagates our new IP address. Leave your comments for us here, and we’ll update you as things smooth out.
Sara & Josh
Hi there!
Okay, so you’re probably all pretty annoyed by now about all the site issues we’ve had. Well times that by 100 and you know how we feel. When you start an online business and choose a hosting company you never dream you’ll be dealing with so much headache! Lesson learned: Do NOT use DreamHost — terrible uptime, terrible response times, terrible customer service. They’ve been one problem after another and I must admit I’m embarassed we didn’t ditch them a year ago. BUT, you live and learn.
The point is we’ve scheduled the move to our new hosting for tonight. That means the site will be down for a couple hours beginning at 10 pm pacific/1 am eastern. Hopefully this won’t interfere with anyone’s plans.
Sorry about all this!
Sara & Josh
Hi guys,
Many of you have noticed some intermittent outages and slow performance over the past two days. Our hosting company tells us the server we’re on has an unusually high load (i.e., someone is hogging server bandwidth!) but they’re looking into it today and should be back to us soon. We’ll let you know what we hear.
Because of these problems we’ve pushed up the hosting change to next week. Our new hosting service has better reliability and quicker response times, which means fewer headaches for you! The switch will take place in the middle of the night so it shouldn’t cause any conflicts. We’ll post more info here when we have it.
Best,
Sara & Josh